2tiger Terms & Conditions and Service Agreement

1. General Terms

These terms and conditions, as published on the 2tiger platform, constitute a legally binding agreement between players and 2tiger. By accessing the platform, registering an account, or playing games, you are considered to have agreed to all of these terms.

We strongly encourage all players to carefully read both these terms and conditions and the Privacy Policy before using the service for the first time. By using this platform, you are considered to have read and understood the language used on this page.

1.1 — User Eligibility

This platform serves adult players aged 21 and above who reside in Myanmar. Anyone who has not yet reached the age of 21 is not permitted to use this platform.

1.2 — Personal Use Only

Each player may open only one account under their own name. Using funds that are not your own, or using another person's payment method, is not allowed. Players must not let third parties use their account.

2. Account Opening and Verification

To access the full service, players must register with accurate and complete personal information. Accounts found to have been opened with incorrect information may be closed immediately.

2.1 — Registration Requirements

• Player's name — must match their national ID card
• Contact phone number or email address
• Payment method (KBZPay, Wave Money, AYA Pay, Bank Transfer)
• Date of birth — to confirm the player is 21+

2.2 — KYC Verification

When processing withdrawals or carrying out account verification (KYC), 2tiger may request a copy of the player's national ID card or other income verification documents. Withdrawals may be delayed until verification is complete.

2.3 — Account Security

Players must keep their password confidential and not share it with third parties. If any unauthorised access occurs, notify us immediately at [email protected]. 2tiger is not liable for losses resulting from a player's own negligence.

3. Deposits and Withdrawals

2tiger supports KBZPay, Wave Money, AYA Pay, and Bank Transfer for fast payment processing. For both deposits and withdrawals, players must use a payment method registered under their own name.

3.1 — Minimum Deposit / Withdrawal Amount

3.2 — Withdrawal Process

• Withdrawal requests are reviewed by 2tiger and processed within 5 to 30 minutes
• Withdrawals for players who have not completed KYC verification may be delayed
• Only funds in the Playable Balance can be withdrawn
• Bonus funds can only be withdrawn after the wagering requirement is met

3.3 — Payment Rejection

If money laundering, system abuse, or requests based on false information are detected, 2tiger has the right to reject the payment and investigate the account.

4. Bonus and Promotion Policy

All bonuses and promotions offered at 2tiger are subject to the terms stated here. By claiming a bonus offer, the player is considered to have agreed to the terms associated with that bonus.

4.1 — Welcome Bonus

Players will receive a 200% bonus on their first deposit (up to a maximum of 500,000 Ks). To withdraw the bonus funds, a wagering requirement of 10x the bonus amount received must be met.

4.2 — Bonus Restrictions

• The welcome bonus can be claimed once per player
• Bonus funds are tracked separately from the player's own funds at the time of withdrawal
• If you withdraw your own funds before the wagering requirement is met, the bonus may be forfeited
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be forfeited
• The bonus can only be used in designated games, including football Live Betting, slots, and live casino

4.3 — VIP Cashback Player Tiers

There are 5 VIP tiers for regular players, with tier upgrades as gameplay progresses. Cashback rates are —

• Bronze — up to 0.3% cashback per week
• Silver — up to 0.6% cashback per week
• Gold — up to 0.9% cashback per week
• Platinum — up to 1.2% cashback per week
• Diamond — up to 1.5% cashback per week

5. Gaming and Betting Rules

The rules in this section apply to all games on the 2tiger platform. If technical issues occur during gameplay, 2tiger will investigate, fix the issue, and inform the player.

5.1 — Game Payouts

• Winnings are verified against game results and added to the player's balance immediately
• Winnings that result from a platform error may be reviewed by 2tiger
• If the connection is lost while a payout is being processed, the server log will be used to determine the outcome

5.2 — Football Live Betting Rules

• Both Pre-match and In-play betting are available
• Odds may change at the start of or during a match. If the odds change after a player has placed a bet, that bet is settled at the original odds
• If there is any uncertainty about a game result, 2tiger may void and refund the bet

5.3 — Live Casino Rules

• Results for Baccarat, Roulette, Dragon Tiger, and Shan Koe Mee are determined by how the Live Dealer conducts the game
• A video fault is not grounds for a dispute — decisions are based on the audio record

6. Prohibited Actions

Players must not carry out any of the actions listed below. If this rule is violated, 2tiger may close the account and forfeit the remaining balance without prior notice.

• Opening more than one account per person (Multi-accounting)
• Exploiting bonuses in an abusive manner (Bonus Abuse)
• Intentionally exploiting game system bugs (Exploit)
• Playing using a Robot, Crawler, Script, or Automated Tool
• Depositing with illegal funds
• Coordinating with a syndicate to place bets that limit risk
• Any activity that damages 2tiger's brand or reputation

7. Account Closure and Suspension

7.1 — Closure by the Player

If a player wishes to close their account, they can contact us at [email protected]. Please note that any remaining balance can be withdrawn before the account is closed. If an account is closed while bonus wagering requirements are not yet complete, the bonus will be forfeited.

7.2 — Suspension by 2tiger

2tiger reserves the right to temporarily or permanently suspend an account without prior notice in the following cases:

• When a breach of these terms is found
• When a player does not cooperate with KYC verification
• When suspicious or fraudulent financial activity is detected
• When a player requests Self-exclusion

8. Personal Data Protection

2tiger uses SSL Encryption and secure servers to protect players' personal data. Player information will only be used to provide services on this platform and will not be sold or disclosed to third parties (except where required by law).

For more details, please read our Privacy Policy.

9. Limitation of Liability for Technical Issues

2tiger works to keep the platform running without interruption. However, 2tiger cannot be held responsible for losses caused by the following —

• Internet connection loss
• A fault with the player's device (phone / computer)
• A fault with a third-party bonus or software provider
• Events beyond our control (Force Majeure)
• Virus infection on the player's own computer or phone

Play may be suspended during platform maintenance, and players will be notified in advance. Any issues that occur during maintenance will be reviewed and resolved by 2tiger.

10. Responsible Gaming Policy

2tiger encourages players to play responsibly and in a healthy way. Gaming is a form of entertainment and should not be viewed as a primary source of income.

• Only play with money you can afford to lose
• Do not keep playing to chase losses
• Stop playing if you are using drugs or drinking alcohol
• If you want to set a Deposit Limit or Self-exclusion, contact [email protected]

For more details, please visit our Responsible Gaming page.

11. Changes to Terms

2tiger reserves the right to amend these terms without prior notice. Changes take effect from the date they are posted on this page. If a player continues to use the platform after any changes, they are considered to have accepted the updated terms.

Players are encouraged to review this page regularly. If you have any questions about these terms, please read the FAQ page and contact the 2tiger support team by email.