2tiger Privacy Policy

Information You Provide Directly

When you register an account on 2tiger or fill in contact forms, you provide the following information yourself—

• Name and date of birth (for age verification)
• Email address
• Phone number (for OTP verification)
• Payment data (KBZPay, Wave Money, AYA Pay, or bank transfer details)
• Content of support inquiries

Information Collected Automatically

When you use our website or services, we automatically record the following technical data—

• IP address and computer/mobile device information
• Browser type and OS version
• Pages visited, clicks made, and time spent
• Data from cookies and similar tracking technologies
• Game play records and betting records

Information from Third-Party Sources

We may receive financial verification data from banks and payment services (e.g. KBZPay). Any data received in this way will be handled in accordance with this policy.

Account Management and Service Delivery

We mainly use your personal information for the following purposes—

• To open, verify and maintain your account
• To process deposits and withdrawals
• To provide game services, bonuses and rewards
• To verify age so that only 21+ players can access the platform

Security and Fraud Prevention

We use the data we collect to run security checks that protect your account and funds. SSL encryption and up-to-date security technologies are our top priority. Financial records may be reviewed to detect and prevent suspicious access or fraudulent activity.

Customer Support and Communications

We use your data in the customer support we provide via 24/7 Burmese-language Live Chat and Email for the following—

• To resolve your inquiries and complaints
• To send important service-related announcements
• To send bonus and promotion notifications (if you have agreed to receive them)

Service Improvement and Analytics

We analyze players' gameplay patterns, access behavior and website usage data to improve the platform's services and enhance the player experience.

Responsible Gaming Commitment

If we detect concerning patterns in a player's gambling behavior, we may contact that player directly and review the data to apply gaming limits. This is part of our support for responsible gaming.

What Are Cookies

Cookies are small text files stored in your browser. They help the site recognize you, keep you logged in and improve website functionality.

Types of Cookies We Use

• Essential Cookies: Required for core website functions (login sessions, security checks)
• Analytics Cookies: Used to understand website traffic patterns
• Preference Cookies: Remember your language and settings

You can block cookies through your browser settings, but please note that some website functions may not work properly as a result.

Sharing With Third Parties

2tiger does not sell, rent or disclose your personal information for non-business purposes. We only share data with the third-party partners we work with to deliver our services (payment gateways and technology service providers), and only for the stated purpose, in line with our data security standards.

Legal Requests

We will never disclose your data to law enforcement authorities without a valid legal request. Should such a request arise, we will act only within the limits permitted by law and in accordance with legal requirements.

Business Transfers

If changes occur to our business (such as a merger or acquisition), your personal information may be transferred as part of that process. Should this happen, we guarantee that this policy will continue to apply.

How Long We Retain Data

We retain your personal information until the following purposes are fulfilled, or for as long as required by law—

• For as long as your account is active and you are using our services
• Financial records — for the period required by law
• Customer support records — for a reasonable period after resolution

Data that is no longer required by law after account closure is securely deleted.

Right to Access

You can request a copy of any personal information we hold about you.

Right to Correction

If your personal information is incorrect or incomplete, you can request a correction. You can do this by going to your account settings or by sending an email to [email protected].

Right to Deletion

You can request that your personal information be deleted, unless legal requirements or financial restrictions prevent us from doing so. Send your deletion request to [email protected].

Right to Restrict Processing and to Object

You have the right to request that we limit how we use your data, or to object to our data processing in certain cases. Such requests will be handled at [email protected].

Technical Safeguards

2tiger uses the following technologies to keep your data secure—

• SSL/TLS Encryption — on all data transmissions
• Database Encryption — for stored information
• Two-Factor Authentication — for account login
• Firewall and access control systems

Administrative Safeguards

Staff can only access player data on a need-to-know basis and must attend regular data protection training. If a data breach or security incident occurs, we will notify you immediately.